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OHQ's documents suffice evidence of a charge that is payable unless they are shown to be incorrect. Client will utilize its sensible efforts to inform OHQ of any type of invoice conflict within fourteen (14) days of receipt of an invoice, complying with the process laid out in Section 15. If Customer disputes an invoice, the invoice has to remain to be paid in a timely manner nonetheless OHQ will certainly credit or refund Client if it is later on fairly identified by OHQ or according to the conflict resolution process laid out in Section 15 that the billing was inaccurate and the Customer is qualified to a credit or refund.
Such modifications may include, without restriction, changes for the Subscription Fees or Use Charges for OHQ Paid Services, modifications to the use allowances included in the Prices Strategies, and discontinuation of Prices Plans. (a) Each such revision will certainly work after affordable breakthrough written notice is provided to Customer (as an example, by being posted to the OHQ Site), except that any kind of such modification that affects a Selected Paid Solution will use to Client starting at the beginning of a Paid Solution Term starting no less than thirty (30) days from the date which OHQ gives notification of such alteration to Client according to Section 16.8.
If Client does not terminate its usage of any damaged Selected Paid Service prior to the effective day of such alteration, Consumer will certainly be deemed to have actually consented to such revision with regard to such Selected Paid Service. (b) If a Pricing Strategy chosen by Client is terminated, OHQ will certainly offer Consumer with practical advance notification of no less than thirty (30) days and Client will be provided the alternative of choosing a brand-new Prices Plan from then-current pricing strategies offered by OHQ.
For evasion of doubt, this paragraph does not relate to changes to the Catalog, which are attended to in Area 7 (live virtual answering service).1. Client represents that all info offered by Client and its callers to OHQ (including, without constraint, all call info and details regarding Customer's Bank card) is accurate, updated and complete at the time it is offered to OHQ
Customer should in any way times abide by all legislations, guidelines, requirements and codes suitable about its use OHQ Offerings and the Customer's supply of its item and services to its callers. Customer will certainly not utilize any OHQ Offerings to participate in, or to encourage or help others to take part in, any kind of illegal or deceptive activities.
If a new Paid Service Term begins earlier than 3 (3) days after such e-mail is sent, Consumer will certainly incur the appropriate Membership Charge for the new Paid Service Term (the ""). The efficient date of such termination will be either (i) the Asked For Termination Date, or should Consumer not state a Requested Discontinuation Day, (ii) the last day of the Last Paid Solution Term.
Where Consumer terminates pursuant to this Area 10.1(b): (i). The Registration Charges that have actually been pre-paid will certainly be retained and the OHQ Offerings offered to Consumer up until the last day of the Last Paid Solution Term (subject to reinstatement costs under clause 10.3(e)) and the unused balance of the Prepaid Use Credit scores will be retained by OHQ for future use by Customer if Customer determines to re-instate or otherwise re-commence the OHQ Service according to Area 10.3(e); or (ii).
(b) Adhering to termination of any kind of OHQ Service, OHQ will certainly not be accountable whatsoever for addressing calls, taking or supplying messages, or performing any kind of other activities about such OHQ Solution. (c) Upon termination of all OHQ Services, OHQ may end Consumer's Account and Consumer's access to the Account.
(e) Following discontinuation of any OHQ Providers, OHQ will certainly have no commitment to reinstate or otherwise recommence such OHQ Services. If OHQ elects (in its discernment) to restore or otherwise recommence a terminated OHQ Solutions, OHQ may require that Customer pay a reinstatement charge of $30 (to cover OHQ's reasonable expenses in processing the reinstatement) Information accumulated by OHQ from Consumer and its callers might be made use of, disclosed and shared by OHQ in accordance with OHQ's privacy policy as readily available on the OHQ Web Site ("") and as may be changed every now and then.
The Controller hereby selects the Processor relative to handling tasks carried out throughout the arrangement of receptionist solutions. OHQ and Customer recognize and agree that the Processor is subject to the complying with commitments: The Cpu shall adhere to the appropriate Data Defense Regulations and have to: (a) only act on the written guidelines of the Controller and ensure those acting under their authority do the same; (b) make certain that individuals processing the data go through a responsibility of confidence; (c) use its finest efforts to guard and safeguard all individual data from unsanctioned or unlawful handling, including (yet not limited to) accidental loss, damage or damage; (d) ensure that all processing meets the needs of the GDPR and relevant Information Defense Regulation; (e) make certain that where a Sub-Processor is utilized, they: only engage a Sub-Processor with the prior approval of the Controller; educate the Controller of any intended changes concerning Sub-Processors; they apply a written agreement containing the exact same information security responsibilities as laid out in these Terms; understand that any kind of failure for the Sub-processor to adhere to the Information Defense Regulation, the Processor remains completely reliant the Controller for the efficiency of the Sub-Processor's commitments; and assist the Controller in giving subject gain access to and allowing data subjects to exercise their rights under the Information Protection Rules.
The Controller shall accomplish sufficient and ideal onboarding and due diligence look for all Processors, with a full analysis of the obligatory Data Defense Law needs. The Controller will validate that the Cpu has adequate and recorded processes for information breaches, data retention and information transfers in location. The Controller will get proof from the Processor as to the: (a) confirmation and reliability of the employees made use of by the Processor; (b) any type of certifications, certifications and policies as referred to in the onboarding process; (c) technical and functional measures utilized in protecting the Personal Data; and (d) procedures in location for enabling information topics to exercise their civil liberties, including (yet not restricted to), subject access demands, erasure & rectification treatments and limitation of handling actions.
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