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Our services can be personalized to suit high-volume, high-complexity company reception needs and we can additionally create bespoke solutions. Have questions? Please load in your details and we'll communicate. Put Australia's leading virtual assistant service to the test! We prepare to answer your phone FREE for 7 days.
A lot of firms need their phone calls to be addressed just when they are incapable to take the phone call themselves. If you step out of the office for an hour or your in-house assistant goes to lunch, is on leave or is busy on another phone call and you have numerous calls coming in at the one time.
In such circumstances our assistants will after that address the phone as if we remained in your workplace. You're constantly in control and can relax knowing you will certainly never ever miss out on an additional essential call once again!.
I have actually worked with OfficeHQ for lots of years over numerous different services. After having troubles formerly with one more supplier (who were missing out on calls primary transgression), it's been so great to be able to count on timely, specialist telephone call answering. Integrity is 100%. I have been using OfficeHQ for over 2 years.
My medical practice has grown very fast and just recently they have actually had the ability to step in and conserve the day when other staff were unwell with Covid. For the level of service they supply, they can never ever be the cheapest available. Their customer care is exceptional and they plainly satisfaction themselves on this.
Running a vibrant law practice, there are a great deal of moving components I need to stress over. Thanks to the steady professionalism and reliability of OfficeHQ, function services isn't one of them. Over the ten years I have actually been with OfficeHQ they have delivered absolutely nothing however the most effective service I could expect.
The solution was super easy to establish up and costs a portion of what it would certainly to work with a receptionist. We have actually been with OfficeHQ for a number of years currently and could not be better with the solution we get - short term receptionist. Function is taken care of politely and skillfully and we understand our customers are in good hands
My customers and possible customers have only ever before commented positively on the answer; I don't assume any individual has understood it's not my very own reception. They are additionally excellent at quiting telemarketers. For the core function of responding to telephone calls properly, providing a great impression and accurately taking messages, five stars.
Phone is never left ringing or entering a line up. Is always responded to by team. We have actually been using OfficeHQ for over eight years currently. The amount of time and cash we have conserved has been fantastic. Every time I think about just how much it would cost to work with a receptionist complete time, I know exactly how far ahead I am.
This suggests only pertinent phone calls get through to me, so I do not get disrupted when I'm ideal in the middle of something! We have located using OfficeHQ's remote assistant solution extremely beneficial to our company. It has maximized our personnel to react to customers on our terms, reducing diversions throughout the working day and allowing efficient and succinct interactions.
I was worried regarding not being in control of our very own telephone calls, however I have actually been shown incorrect and the solution has actually exceeded my expectations. I would recommend OfficeHQ to any person considering virtual solutions.
Very advise (virtual lobby receptionist). We have used this service for over 2 years I would very recommend OfficeHQ to any person! Especially tradies and launch. Customers like it when their telephone calls are answered, and OfficeHQ has actually addressed every one for us. OfficeHQ gives us the guarantee that no telephone call will certainly be unanswered, which is extremely vital for a service-based company.
I have been utilizing OfficeHQ for 16 years. It is essential that my consumers can constantly have their phone calls answered quickly in a professional way which develops a terrific first impact.
We utilize this service as a little company owner for when we are away or overseas. We have actually been making use of OfficeHQ's digital phone answering services for the best component of a decade and it's been an optimal means to make certain new client queries are never ever missed, as well as efficiently dealing with enquiries from jobseekers.
We never ever miss a service chance but do not have reception staffing concerns to deal with. It's an excellent remedy and has been very beneficial for our company. I can not inform you just how fantastic it's been to work with OfficeHQ. I can currently in fact take place getaway without fretting about responding to the phone.
Support always react promptly and activity whatever is required, which is significant for us particularly when we have new staff members and we need to upgrade our instructions. The team has actually contacted us to clarify and enhance our procedures to make certain the ideal feasible experience for our callers. OfficeHQ were constantly expert and simply nicest individuals on the various other end of the line! I have no reluctance in advising them for a function solution.
We needed a service where our phone telephone calls are constantly answered on schedule and OfficeHQ have been assisting us with these for over five years currently. Extremely delighted with the solution thus far. The even worse thing for a customer is to call an organization and there is no answer or the call mosts likely to voicemail.
As organizations we work so hard to promote our solutions and we need to be there for the client when they choose to get to out. Likewise we are frequently on the phone currently with other consumers or busy with various other job, so having the telephone call responded to by someone else aids us juggle things.
This allows the staff to prioritise their time to make sure that when they are returning the call they can devote their full focus to this particular client. We prepare to linger with OfficeHQ, are grateful for their services and would advise. We utilize OfficeHQ for our little organization, our after-hours phone calls obtain forwarded to their reception group and it has actually been absolutely nothing but an enjoyment functioning with their function crew.
We constantly get an e-mail with the message within minutes of them taking the call. OfficeHQ have actually addressed our calls for a couple of years, could not be happier with their professionalism and degree of solution.
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Latest Posts
Best Virtual Receptionist Free Trial You Can Buy
Top Virtual Receptionist To Consider
What Are The Best Eco-Friendly Best Virtual Receptionist Services