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The Best Live Virtual Receptionist Service

Published Jul 29, 24
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OHQ's records are sufficient proof of a charge that is payable unless they are shown to be inaccurate. Client will certainly use its sensible endeavours to notify OHQ of any kind of invoice disagreement within fourteen (14) days of invoice of a billing, adhering to the procedure described in Section 15. If Client disputes a billing, the billing has to remain to be paid on time however OHQ will attribute or reimburse Client if it is later on sensibly established by OHQ or according to the dispute resolution process laid out in Area 15 that the billing was incorrect and the Customer is entitled to a credit or reimbursement.

Such modifications may include, without limitation, adjustments to the amounts of the Membership Costs or Use Fees for OHQ Paid Solutions, modifications to the use allocations included in the Rates Plans, and discontinuation of Rates Plans. (a) Each such modification will work after reasonable breakthrough created notice is provided to Consumer (for example, by being published to the OHQ Website), other than that any kind of such revision that influences a Selected Paid Service will put on Customer beginning at the beginning of a Paid Solution Term starting no less than thirty (30) days from the date which OHQ supplies notice of such revision to Customer based on Area 16.8.

If Client does not end its use any type of afflicted Selected Paid Service prior to the reliable date of such alteration, Consumer will certainly be considered to have agreed to such alteration with respect to such Selected Paid Service. (b) If a Prices Strategy chosen by Customer is discontinued, OHQ will certainly offer Customer with affordable advance notification of no less than thirty (30) days and Client will be provided the alternative of choosing a new Pricing Strategy from then-current prices strategies supplied by OHQ.

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For avoidance of question, this paragraph does not relate to modifications to the Catalog, which are resolved in Area 7 (virtual answering).1. Customer stands for that all info offered by Customer and its customers to OHQ (consisting of, without constraint, all call info and information regarding Consumer's Bank card) is accurate, up-to-date and total at the time it is provided to OHQ

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Consumer needs to in any way times adhere to all legislations, policies, standards and codes relevant about its use OHQ Offerings and the Client's supply of its item and solutions to its callers. Client will certainly not make use of any type of OHQ Offerings to participate in, or to encourage or aid others to participate in, any kind of prohibited or illegal tasks.

If a brand-new Paid Service Term starts earlier than 3 (3) days after such e-mail is sent out, Consumer will sustain the suitable Membership Cost for the new Paid Solution Term (the ""). The efficient day of such termination will be either (i) the Asked For Termination Date, or ought to Client not state a Requested Discontinuation Date, (ii) the last day of the Last Paid Service Term.

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Where Client ends pursuant to this Section 10.1(b): (i). The Subscription Costs that have been pre-paid will be kept and the OHQ Offerings available to Client until the last day of the Last Paid Solution Term (based on reinstatement fees under condition 10.3(e)) and the unused balance of the Prepaid Usage Credit history will be kept by OHQ for future usage by Consumer if Client chooses to re-instate or otherwise re-commence the OHQ Service pursuant to Area 10.3(e); or (ii).

(b) Following discontinuation of any kind of OHQ Service, OHQ will certainly not be accountable at all for answering telephone calls, taking or providing messages, or performing any kind of other tasks in connection with such OHQ Solution. (c) Upon discontinuation of all OHQ Services, OHQ might end Consumer's Account and Customer's access to the Account.

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(e) Following termination of any type of OHQ Solutions, OHQ will certainly have no responsibility to reinstate or otherwise recommence such OHQ Providers. If OHQ elects (in its discretion) to renew or otherwise recommence an ended OHQ Services, OHQ may call for that Consumer pay a reinstatement fee of $30 (to cover OHQ's sensible prices in refining the reinstatement) Details accumulated by OHQ from Customer and its customers might be used, disclosed and shared by OHQ according to OHQ's personal privacy policy as offered on the OHQ Website ("") and as might be modified every now and then.

The Controller thus appoints the Cpu relative to handling tasks undertaken throughout the stipulation of receptionist solutions. OHQ and Consumer recognize and concur that the Cpu is subject to the adhering to responsibilities: The Cpu will comply with the relevant Data Defense Rules and need to: (a) only act on the created instructions of the Controller and make certain those acting under their authority do the very same; (b) make certain that people refining the information undergo a duty of confidence; (c) utilize its best endeavours to protect and secure all personal information from unsanctioned or unlawful processing, including (however not restricted to) unexpected loss, devastation or damage; (d) ensure that all handling fulfills the requirements of the GDPR and related Information Security Laws; (e) make sure that where a Sub-Processor is used, they: only engage a Sub-Processor with the previous consent of the Controller; educate the Controller of any desired changes concerning Sub-Processors; they apply a created agreement having the very same data defense obligations as set out in these Terms; comprehend that any type of failure on the part of the Sub-processor to abide by the Information Security Regulation, the Processor continues to be completely reliant the Controller for the efficiency of the Sub-Processor's commitments; and help the Controller in providing subject accessibility and allowing information based on exercise their rights under the Data Protection Laws.

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The Controller shall accomplish sufficient and proper onboarding and due diligence look for all Cpus, with a complete evaluation of the required Information Protection Law needs. The Controller will validate that the Cpu has sufficient and documented processes for data breaches, data retention and data transfers in place. The Controller will acquire evidence from the Processor regarding the: (a) confirmation and reliability of the employees utilized by the Cpu; (b) any kind of certificates, certifications and plans as described in the onboarding process; (c) technological and functional procedures utilized in guarding the Personal Information; and (d) procedures in place for permitting information topics to exercise their legal rights, consisting of (yet not restricted to), subject access requests, erasure & rectification treatments and restriction of processing procedures.

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